Terms of Service

By visiting Photo Jovial's studio and using our photography services, you accept and agree to be bound by these terms and conditions. If you do not agree to these terms, please do not use our services.

Photo Jovial provides professional photography services including passport photos, Canadian citizenship photos, international passport photos, professional headshots, baby and child photos, photo restoration, photo printing, crystal engraving, and frame lamination services. All services are provided at our studio location and are subject to availability.

We operate our studio location in Montreal, Quebec at 683 Rue Jean-Talon O, Montréal, QC H3N 1S1. Services are provided on-site at this location only, serving Villeray, Park Extension, and surrounding Montreal areas.

We welcome both walk-in customers and appointments. While we do not charge for making appointments, we kindly request that you honor your scheduled time or provide advance notice if you cannot attend. Repeated no-shows may result in a requirement for advance payment for future appointments.

We understand that circumstances may arise that prevent you from keeping your appointment. However, no-shows impact our ability to serve other customers. If you cannot attend your appointment, please call us as soon as possible. Customers with multiple no-shows may be required to pay a deposit for future appointments.

All prices plus tax. Payment is due at the time services are rendered. We accept cash, credit cards, and debit cards. All prices are in Canadian dollars. We do not offer online booking or payment services - all transactions must be completed in-studio.

All photographs taken at Photo Jovial remain our intellectual property until full payment is received. Upon payment, customers receive the agreed-upon prints and/or digital copies with standard usage rights for personal use.

We guarantee that all passport and official document photos will meet the required government specifications. If photos are rejected by official agencies due to our error, we will retake them at no charge.

Photo Jovial's liability is limited to the cost of services provided. We are not responsible for indirect, incidental, or consequential damages. We are not liable for delays in government processing of official documents.

For the safety and comfort of all customers, please follow studio guidelines including wearing masks if required, supervising children at all times, and treating equipment and facilities with care. Food and drinks are not permitted in photography areas.

We reserve the right to modify these terms at any time. Changes will be posted at our studio location and on our website. Continued use of our services constitutes acceptance of modified terms.

For questions about these terms or our services, please visit us at our studio location or contact us at 683 Rue Jean-Talon O, Montréal, QC H3N 1S1.